What Happens If Your Employer Doesn’t Give You a P60?

If your employer hasn’t given you a P60 by the end of May, it can be worrying — especially if you need it for a mortgage, tax check, or financial application.

Here’s what to do if your P60 is missing, and how to get the information you need.

When Should You Receive a P60?

Employers must provide a P60 by 31 May following the end of the tax year (5 April).

You should receive one if you were:

• Employed on 5 April
• Paid through PAYE

It may be issued as a paper document or made available digitally.

Why You Might Not Have Received It

There are a few common reasons:

• It’s available online but you haven’t accessed it
• Your employer has incorrect contact details
• Payroll delays or administrative errors
• You left the job and assumed you’d still receive one

What To Do First

1. Check Your Payslip Portal

Many employers now provide P60s through online systems.

2. Contact Payroll or HR

Ask directly if your P60 has been issued and how to access it.

3. Confirm Your Eligibility

Make sure you were employed on 5 April — otherwise you won’t receive one.

What If Your Employer Refuses or Delays?

Your employer is legally required to provide a P60 if you qualify.

If they don’t:

• Raise it formally with payroll or management
• Keep a record of your request
• Allow reasonable time for response

Can HMRC Help?

HMRC cannot issue a P60, but they can:

• Confirm your income and tax paid
• Provide employment history

This information is often enough for lenders or official use.

Why It Matters

Your P60 is important for:

• Mortgage and loan applications
• Tax checks and refunds
• Proof of income
• Financial planning

If it’s missing, it’s worth chasing promptly.

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